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User guide

Every menu, every screen, documented.

For each screen we answer the same questions — what it is, why it exists, how to use it, who it is for, and what business problem it solves.

System & API

Version, environment, logs, backups and the documented API for connecting your own applications.

What is it?

System diagnostics — software version, PHP and database versions, disk usage, error logs — plus backup management and API access tokens with their documentation.

Why does it exist?

When something goes wrong, the answer is almost always in the logs. When you want to connect your billing system, the answer is the API. Both belong to you.

How does it work?

1 Check version and environment details before requesting support.
2 Read the error log when behaviour is unexpected.
3 Download a backup before any upgrade.
4 Create a scoped API token per integration, and revoke individually.
WHO USES IT
Administrator Developers
WHAT MANAGEMENT ACHIEVES
No lock-in. Your data is exportable and your systems are connectable without asking anyone’s permission.

In practice

The billing system creates a ticket automatically when a payment fails, using an API token limited to ticket creation.
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