Knowledge base
🔒 Security
Authentication, permissions, audit logs and data protection.
Enforcing two-factor authentication
The single highest-value security change you can make, and it takes ten minutes.
Read the article →Reading the audit log
Who changed what, when, and from where. The log is only useful if somebody looks at it.
Read the article →Restricting administrative access by IP address
If your administrators only ever work from two places, say so.
Read the article →Masking personal data in the interface
Not everyone who works a ticket needs to see the whole card number, the whole phone number, or the whole address.
Read the article →