Solutions · by industry
Helpdesk software for real estate and property companies
Your agents change every eighteen months. The customer should not leave with them.
What goes wrong today
The problems you already recognise.
✕Enquiries live in individual agents’ phones and inboxes
✕When an agent resigns their pipeline is unreadable
✕Site-visit requests are forgotten
✕Possession and documentation complaints have no owner
✕No proof of what was promised at booking
How EconomicalHelpDesk.com answers it
Configured for how you actually work.
The relationship belongs to the company
Every enquiry, site visit, document and commitment on one record that survives any resignation.
Commitments in writing
What was promised, by whom and when — the single most useful thing to have during a possession dispute.
Site visits as tracked tickets
Requested, scheduled, completed, with notes — and nothing quietly dropped.
Departments for sales, documentation and post-possession
Because the person who sells is not the person who handles handover complaints.
What you get
The features that matter for Real estate.
Company-owned customer records
Document attachments
Departments and handover
Commitment audit trail
WhatsApp enquiry capture
Reporting by project
WHAT USUALLY HAPPENS
The handover test: a new agent should be productive on an inherited account in ten minutes. With a ticket history, they are.
Other solutions
Same software, configured differently.