Solutions · by department
Internal IT helpdesk software
Your own employees are customers too, and they currently ask for a laptop by walking over.
What goes wrong today
The problems you already recognise.
✕Requests arrive by chat, corridor and email
✕No record of who asked for what
✕IT cannot show what it actually does all day
✕Access requests have no approval trail
How EconomicalHelpDesk.com answers it
Configured for how you actually work.
A single request channel
A portal, an address, and everything becomes a tracked request.
Approval before action
Access and purchase requests routed to a manager first, recorded permanently.
An asset register
Who has which machine, since when, and its service history.
Visible workload
The report that finally answers “what does IT do all day”.
What you get
The features that matter for Internal IT helpdesk.
Employee portal
Approval workflows
Asset register
Category reporting
Internal knowledge base
SLA targets
WHAT USUALLY HAPPENS
Internal desks find their strongest argument is the workload report, not the ticketing itself.
Other solutions
Same software, configured differently.
See it on your own data.
A 30-minute walkthrough configured for Internal IT helpdesk.
Request a demo